Terms & Conditions

Learn about the policies, rules, and responsibilities while renting with Aero Wheels.

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Agreement Summary

By using Aero Wheels’ services, you agree to abide by our rental policies, terms, and safety protocols.

✅ Acceptable Usage

  • Driving with a valid license
  • Returning vehicle on time
  • Using the car for personal or tourist travel
  • Keeping the car clean and undamaged
  • Following local traffic laws

❌ Restricted Activities

  • Drunk or reckless driving
  • Using vehicle for commercial transport
  • Unauthorized long-distance travel
  • Illegal or criminal use of the car
  • Sub-leasing to other individuals
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Detailed Rental Terms

Minimum age is 21 years. A valid Indian driving license or international permit (for foreigners), along with a government-issued ID, is mandatory.

A minimum advance amount is needed to confirm your booking. Balance can be paid online or on delivery. Payment modes include UPI, cards, and cash.

Cars are provided with fuel. Please return with same fuel level to avoid extra charges. No refunds for excess fuel.

Before delivery, cars are inspected. Any prior damage is noted. Customers are liable for new damage during rental duration.

Cars should not be used for racing, towing, illegal activities, or driving under influence. Speed limits must be followed.

A grace period of 30 minutes is allowed. Beyond that, ₹100/hr will be charged. Inform in case of delays.

Return the car in clean condition. ₹200 cleaning fee may apply for excessively dirty interiors.

Any accidental damage or flat tyre must be reported. Repair cost will be charged as per estimation.

24/7 roadside assistance is available within Jaipur. Support charges may apply outside city limits.

Full refund on cancellations made 24 hours prior. No refund for same-day cancellations or no-shows.

Basic third-party insurance is included. Damages caused due to negligence are not covered.

All disputes will be subject to jurisdiction of Jaipur court only.

Trust & Safety

We prioritize your peace of mind and safety every step of the way.

Sanitized

Sanitized Vehicles

All our cars are properly cleaned and sanitized before every delivery to ensure your health and hygiene.

Verified Drivers

Verified Drivers

All drop-off drivers are verified with proper background checks for your safety and convenience.

Emergency Support

Emergency Support

Stuck on the road? We’re one call away. Our roadside support team is always ready to assist you.

Privacy & Policy

At Aero Wheels, we value your trust. Here's how we handle your information and maintain transparency in our services.

Data Collection

We collect only essential information such as your name, contact number, and license ID for booking verification.

Data Security

Your data is securely stored and is never shared with any third-party vendors or marketers.

No Spam

We do not send promotional emails or spam your inbox. Communication is strictly booking-related.

Data Retention

We retain your details only until your ride is complete and the billing cycle is cleared.

Disclaimer

Aero Wheels strives to provide safe and reliable vehicles. However, unforeseen mechanical issues may arise, and we cannot be held responsible for delays, loss, or inconvenience caused during the rental. Customers are advised to check the vehicle before use and report any issues immediately.

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